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Securing Your Device
PainChek stores some data on your device (a local cache). This is not the main copy of the data (which is securely stored and backup on our servers) and so it doesn't matter if your device fails or is lost.
However, in order to completely secure that local data, it's necessary to encrypt your device. Fortunately, with modern versions of iOS and Android, that is very easy. Encryption is enabled when you set up a device passcode (that is a passcode that you need to enter to unlock the device).
A strong passcode (6 or more random characters/numbers) is recommended.
Encrypting your device is considered industry best practices and it is beneficial, not just for PainChek data, but for all data on your iOS or Android device
Once your device is secured (encrypted), the Mobile App can be downloaded through the App Store or Google Play Store, users need to have their own Store account in order to download the PainChek application. Search for "PainChek" to find the App in the store. You can then download the App onto your device.
Registering a Device
To register the device, your device needs to be connected to the Internet.
With the app downloaded, a user can sign in to the device with their PainChek username and password. The first sign in for a device is very important - it will register the device with a specific PainChek license (the license associated with the user that signed in) and determine what data is loaded onto the device. Once a device is registered, only appropriate users from the registered license can sign in to PainChek on the device.
Some users may not be granted permission to register a new device and hence cannot perform this step. If your license is configured this way, a user with the appropriate permissions would need to perform the initial sign in.
Setting up your PainChek account
Once you have entered your email and password correctly, you may be asked to set up a Quick Sign In PIN (you are only asked if your PainChek license has the Quick Sign In feature enabled). The Quick Sign In feature allows you to sign in with a 4 digit PIN as well as being able to sign in while offline. If you would prefer to not use Quick Sign In, check the "Do not ask me to set up quick-sign in again" checkbox and click on Skip.
PainChek will then download your personal settings, company information (only applies to professional license holders), your data and those of the license holder onto the app:
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