Next Article: General Instructions for using PainChek

The PainChek system assists healthcare workers and carers in assessing the levels of pain in non-communicative patients with cognitive impairment, especially those with dementia.

PainChek uses facial recognition technology to detect facial cues indicative of the presence of pain and then combines these with non-facial pain cues to assess a pain severity score.

This guide documents the use of the PainChek Portal, which is used by users and administrators to manage the PainChek system.

Intended Audience

This document is intended for use by any person using the PainChek Portal.

Glossary

Term	Description
Resident, Patient, Client, Consumer	A person on which the PainChek app may be used on to conduct a pain assessment. This user guide generally uses the term "Resident". Note also that PainChek allows each license holder to select the terminology that best suits their organisation, including Resident, Patient, Client and Consumer. Hence your version of PainChek may appear to be a little different to that shown the screenshots in this guide.
Facility, Site, Location	Facilities include hospitals, aged care facilities, primary care centres (e.g. GP practices or outpatient clinics). This user guide generally uses the term "Facility". Note also that PainChek allows each license holder to select the terminology that best suits their organisation, including Facility, Site and Location. Hence your version of PainChek may appear to be a little different to that shown the screenshots in this guide.
App, Mobile App	An application running on a mobile device that enables a user to perform pain assessments and other PainChek functions
Portal, PainChek Portal, Web Admin Portal, WAP	A website that allows a user to perform administration functions of the PainChek system
Device	A supported mobile device running the PainChek app
PainChek	A system intended to be used to assess and monitor pain in people who cannot verbalise such as people with dementia or communication difficulties. The major components are the App and the Portal.
User	A person using the PainChek. They might be a carer using the mobile app to perform assessments or an administrator who creates and manages users
Role	A role is assigned to each user to control the access they have to PainChek. Some roles have access to all PainChek features, whereas some others are limited (e.g. you might not be able to create a new resident record).
License	A license provides an organisation with access to all of the functionalities on the Mobile App and the Portal
TGA	Therapeutic Goods Administration (https://www.tga.gov.au/tga-basics)
Site Segregation	Site segregation is a setting that can be applied to a PainChek license in order to control user and device access to data. If enabled: each resident must be admitted, and each user and device is linked to one or more facilities A user or a device will only have access to the residents admitted to the facilities the user/device has been granted access to
Admission, Admitted	A Resident can be admitted to a facility, which means the resident currently lives or is located at that facility Admission details include the facility, ward/wing, room and bed.
Photo, Avatar, Image	An image uploaded by a user to their profile or to a resident record. This photo is used to personalise the product and to provide an extra means of identity for a patient.

Compliance Information

PainChek Adult is a certified Class I medical device, with CE Marking and TGA Australian Register of Therapeutic Goods (ARTG) inclusion

Item	Symbol	Details
Manufacturer and Australian Sponsor		PainChek Ltd Suite 401, 35 Lime Street Sydney NSW 2000, AUSTRALIA
Authorised European Representative		Donawa Lifescience Consulting SRL Piazza Albania, 10 00153 Rome Italy
Device Identifier		PainChek Adult
Year of manufacture		2021
CE marking
Serial Number		Refer to the product version number displayed on the Portal home page