Next Article: Setting up the PainChek App
The PainChek App is a mobile application that is downloaded from the Apple App Store or the Google Play Store and it is generally used in much the same way as any other App.
Devices running the PainChek App should be used, charged, maintained and disposed of according to the standard instructions provided its manufacturer.
PainChek is a software system which is comprised of the following components:
a) PainChek App
b) PainChek Portal
PainChek is intended to be used to assess and monitor pain in people who cannot verbalise such as people with dementia or communication difficulties
The PainChek App is a point-of-care application which uses a smart-device camera to capture a short video of a person’s face, this is then analysed in real-time using facial recognition technology to detect nine muscle movements - these are indicative of the presence of pain. This data is then combined with non-facial pain cues including movements, behaviours and vocalisations and inputted into the App to allow the automatic calculation of a pain severity score. The App has a graphing function which allows monitoring the person’s pain over time.
All users must thoroughly read and comprehend this user manual.
If any aspect of this user guide is unclear or you have any questions about the use or suitability of the App, seek assistance from the support team (via support.painchek.com) before using the application.
iOS Supported Devices
PainChek can only be used on supported devices running the iOS 10 or above mobile operating system.
You should keep the operating system up-to-date and download the latest official patch versions from Apple when they are made available to the public.
PainChek is supported on the following devices:
- iPhone 6S, iPhone 6S+
- iPhone 7, iPhone 7+
- iPhone 8, iPhone 8+
- iPhone X
- iPhone XR, XS, XS Max
- iPad Mini 4, iPad Mini (2019)
- iPad (2017/5th Gen), iPad (2018/6th Gen)
- iPad Air 2 and iPad Air (2019/3rd Gen)
- iPad Pro 10.5" and 12.9" (2nd Gen)
Please contact firstname.lastname@example.org if you would like to run PainChek on a device that is not listed above and we can validate the device to determine its suitability.
Android Supported Devices
PainChek can only be used on supported devices running the Android mobile operating system: version 6.0 and above.
You should keep the operating system up-to-date and download the latest official patch versions from Google when they are made available to the public.
The following devices are supported:
|Samsung||Galaxy Tab A 8" (2017 model)||
|Samsung||Galaxy Tab A 10.1"||SM-T510, SM-T515, SM-T580|
|Samsung||Galaxy Tab A 10.5"||SM-T590|
|Samsung||Galaxy S2 Tablet||SM-T713|
|Ascom||Myco 3||Ascom Myco 3 Cellular Wi-Fi|
PainChek is designed to run on devices meeting these minimum requirements:
- Quad-core 1.3GHz processor (1.5GHz recommended)
- 2GB RAM (3GB Recommended)
- 5GB of available storage (10GB recommended)
- 2MP selfie/front camera (5MP recommended)
- 8MP main/rear camera
- Minimum screen resolution (width x height) of 768 x 1024 pixels (1080 x 1920 recommended)
- Minimum diagonal screen size of 4.5 inches (5 inches recommended)
- Android 6.0 or later (7.0 recommended)
Please contact email@example.com if you would like to run PainChek on a device that is not listed above, but matches the minimum requirements. We will validate the device to determine its suitability.
It's possible for PainChek clients to change some settings in the PainChek app.
PainChek clients can turn on/off:
- Medications (the ability to record medication and pain relief administered to Residents)
- Quick Sign In (this allows you to sign in to the app using a 4 digit PIN instead of a username/password)
- Site Segregation (restrict which facilities users have access to)
- Resident Sharing (share a resident with a third party)
When features are switched off, the app will grey out or remove the options that are not enabled.
PainChek clients can also change:
- Patient Labels (resident/patient/people/client/consumer)
- Site Labels (facility/site/location/institution)
The wording used changes on the app based on the option selected in the license setting.
Contact PainChek Support by emailing firstname.lastname@example.org to make changes.
The App is designed to be used indoors, in areas with good lighting. As the PainChek App relies on using the camera of the device, good lighting (such as you would find in an office) is essential to ensure consistent results.
The App relies on internet connectivity in order to synchronise the data collected on the App with the data stored in the PainChek cloud database. The App can use WiFi and/or mobile (cellular) data connections. Please follow the standard instructions from the manufacturer or from your organisation in order to set-up internet connectivity on your device.
You do not need to be continuously connected to the internet in order to use the App, but you do when you are:
- Downloading the App from the App Store
- Setting up the App for the first time
- Logging onto a device using a username and password (NB: quick sign-in can be used offline)
- Synchronising data between your device and the PainChek cloud database
Updating the PainChek App
It is recommended that the PainChek App up is kept up-to-date. If a new version is released onto the Apple App Store or Google Play Store, your device will notify you automatically. You should download the new version as soon as is practical.
Warnings and Cautions
Automated and Manual Facial Assessments
The App requires that patients be reasonably still and co-operative in order to record a video of sufficient duration to allow for an automated facial assessment.
It might not be possible to perform an automated facial assessment due to:
- The patients face not being clearly visible
- The patient moving too much
- Lighting being of poor quality
- The patient preferring that they are not recorded
In any of these circumstances, a manual assessment should instead be performed.
Next Article: Setting up the PainChek App