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After your first login, you have the option of signing in using the quick login function. This functionality can be activated the first time you sign in (PainChek will prompt you to set up a PIN) or in the profile settings.
If you have switched on the quick login function, you will be able to identify yourself by selecting an icon displaying your profile picture and name. You will be prompted to enter your four-digit PIN to log into the PainChek application.
If you declined to set up quick sign in during your first sign in, you can activate quick login from your profile settings. You can do this by:
1. Press on your profile image or by Profile Settings:
2. Toggle Enable Quick Sign In so it's on, enter a 4 digit pin and press Save:
When quick sign in is enabled, your PainChek app will open by bringing up the quick sign in page. To sign in using quick sign in:
1. Tap on your user profile and name:
2. Enter your 4 digit PIN:
*For Private licenses, there will be only one account registered. This screenshot shows the home page of a device under a commercial license. This type of license can have unlimited accounts created.
Resetting your password
If you have forgotten your password, you can reset it on the sign in page by tapping Forgot Password.
Then enter the email address you use to sign in to the email field. Once you hit ‘Confirm’ a reset password link will be sent to your inbox. The link will redirect you to a web page where you can reset your password by entering your new password twice.
The password must be at least eight alpha-numeric characters and cannot be the same as your previous password. Once this process has been completed, you will receive a confirmation email in your inbox notifying you that your password has been changed.
The PainChek mobile application must be connected to the Internet for the first login after changing your password.
If you did not request this change and you suspect that your account has been compromised, please contact the PainChek support team.
1. Tap Forgot Password
2. Enter an email address and press OK
Next Article: Updating yourPainChek Profile