The PainChek Portal is a secure website that allows you to manage your patient data, PainChek license, facilities, users, installations and edit your PainChek profile settings.
PainChek is a software system which is comprised of the following components:
a) PainChek App
b) PainChek Portal
PainChek is intended to be used to assess and monitor pain in people who cannot verbalise such as people with dementia or communication difficulties.
The PainChek App is a point-of-care application which uses a smart-device camera to capture a short video of a person’s face, this is then analysed in real-time using facial recognition technology to detect nine muscle movements - these are indicative of the presence of pain. This data is then combined with non-facial pain cues including movements, behaviours and vocalisations and inputted into the App to allow the automatic calculation of a pain severity score. The App has a graphing function which allows monitoring the person’s pain over time.
All users must thoroughly read and comprehend this user manual.
If any aspect of this user guide is unclear or you have any questions about the use or suitability of the Portal, seek assistance from the support team (via support.painchek.com) before using the application.
The PainChek Portal is a cloud-hosted Web Application. It can be accessed via the following links:
Asia Pacific URL: https://prod.ap.painchek.com/cloud-portal/
European URL: https://prod.eu.painchek.com/cloud-portal/
USA URL: https://prod.us.painchek.com/cloud-portal/ (proposed)
Access is globally available 24/7 to any person with an internet connection and a PainChek login account.
Installing and Updating the PainChek Portal
The Portal is automatically kept up-to-date. You will always be accessing the latest version.
No special configuration or installation is required to access the Web Application.
The following Internet browsers are supported:
- Chrome (version 59.0 or later)
- Mozilla (version 54.0 or later)
- Safari (version 12.0 or later)
- Microsoft Edge (version 42.0 or later)
The following operating systems are supported:
- Windows (7 or later)
- Macintosh (OS X Mavericks 10.9 or later)