Note: Your user access level may be restricted from managing users

Active users

To manage active users, you need to click on the 'Active users' tab within the 'Users' page in the PainChek Portal. You can see a list of currently active users ordered by Name, Role, Facility and Job title. You can Edit, Reset Password or Deactivate active users by selecting the Actions menu.

If you are looking for a specific user, you can filter by user's Role.

You can also conduct a search by typing the user's Name, License, Job title or Institution into the search field in the top of the page.

Viewing a user

To view the details of a single user, go to Users and click on the user you would like to view:

The left-hand side has the users details such as their email, contact number and job title. The actions buttons at the bottom change based on your access level but include editing, deactivating and password reset.

On the right-hand side, there's a list of assessments conducted by the user and if the license has pain relief active it will display the pain relief the user has administered.