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Overdue Assessments

  • Updated

Note

Administrative Reminder Function Only

Follow-up reminders and overdue assessment alerts generated by the PainChek® Portal are administrative prompts designed to support workflow scheduling and documentation practices.

These reminders do not monitor patient condition, indicate clinical deterioration, or suggest the need for clinical intervention. Clinical staff must use their own judgment and institutional protocols to determine when patient reassessment is clinically required.

Accessing the Overdue Assessments page

  1. Log in to the PainChek® Portal.

  2. Navigate to the Overdue Assessments section.

  3. From this screen the Follow Up Assessments and the Routine Assessments tab are available.

overdue_assessments.png

Follow Up Assessments

The Follow Up Assessments tab provides a real-time view of all Residents who have received a PainChek® Assessment indicating the presence of pain. This page is designed to help care teams identify when follow-up Assessments are due and take timely action aligned with organisational pain management policies.

The page displays pain incidents as they occur, ensuring staff can quickly identify Residents requiring a reassessment. Each entry includes:

  • Resident Name

  • Residence

  • Last Assessed

  • Status

  • Pain Level

Follow_Up_view.png

Each pain incident includes a Status indicator showing whether the required follow-up is:

  • Awaiting Follow Up (within the target time), or

  • Overdue, requiring immediate attention

To view the Follow-Up Assessment settings your organisation has set, please click on the info button on the Follow Up Assessments tab:

follow_up_info.png

Routine Assessments

The Routine Assessments tab provides a overview of all Residents who have not received a PainChek® Assessment within a designated time frame. This page is designed to help care teams identify when routine Assessments are due and take timely action aligned with organisational pain management policies.

Each entry includes:

  • Resident Name

  • Residence

  • Days Without an Assessment

  • Reason

routine_assessments.png

To

routine_assessments_info.png

To update Follow-Up and/or Routine Assessment times, contact your PainChek® Account Manager or email support@painchek.com.

Reports such as HealthChek® and the monthly management report will automatically incorporate these settings.

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