These instructions only apply if you are using an email address to sign in to PainChek® (which is the most common way to sign in to PainChek®). If your organization uses Single Sign On (SSO) or uses a User Name and Company ID to sign into PainChek®, you will need to use the password reset process your organization has set up for you.
If you have forgotten your password, enter your email address on the sign in screen and press NEXT:
You will be redirected to a page where you can enter your password. Click on FORGOT PASSWORD?:
The system will automatically enter in your email address. Click on SUBMIT:
You will receive a password reset email. Click on the link to set a new password.
If you receive a password reset email and you suspect that your account has been compromised, please contact the PainChek Support team.