Portal Guide

Overview

• Introduction
• Supported Devices
• Viewing your PainChek® Account
• PainChek® Account Settings
• Warnings and Cautions
• Legal and Regulatory Information

See all 7 articles

Accessing the PainChek® Portal

• Signing In to PainChek®
• Managing Your User Profile
• Forgot Your password?
• Signing Out

Security

• Accessing the Security Page
• Roles
• Permissions
• Password Policy

Managing Facilities

• Creating a new Facility
• Editing a Facility
• Viewing a Facility
• Managing User Access From the Facility View
• Archive and Restore Facilities

Managing Users

• User Roles
• Creating a new user
• Editing a User
• Viewing an Active User
• Resetting a User's Password
• Managing Facility Access From the User View

See all 9 articles

Managing Residents

• Creating a New Resident
• Adding/Updating a Resident Profile Picture
• Viewing a Resident
• Archive and Restore Residents
• Managing a "Training" Resident

Pain Assessments

• Viewing Assessments
• Printing an Assessment
• Exporting Assessments to CSV

Reporting and Analytics

• Analytics
• Reporting

Troubleshooting Guide

• Data Entered in the App is Not Updated in the Portal
• I Can't Remember My Password
• Clicking on the Activation Email Brings up a Blank Page