The PainChek® App requires an active internet connection to send data to, and receive data from, the PainChek® Portal.
If data was entered into the PainChek® App while the device (phone or tablet on which the PainChek® App is installed) was not connected to the internet, then it will be pending on that device until it connects to the internet.
When you sign back into the PainChek® App on the same physical device where the data was entered, and the device does have access to the internet, the PainChek® App will sync with the PainChek® Database, and your data will appear in the PainChek® Portal.