PainChek provides three authentication methods, each with its own advantages and disadvantages.
1. Single Sign On (SSO)
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Uses the client's identity management system (eg, EntraID or Okta) for user authentication.
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Identity Provider (IdP) initiated log on is supported but disabled by default to enhance security.
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This is the most secure authentication method.
2. Email and Password
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This is the default method.
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Requires a valid email for activation.
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Supports custom password complexity rules. Contact PainChek for your organisation's complexity rules.
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This is a secure authentication method.
3. Tenant Username and Password
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For managing users without email verification.
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Supports custom password complexity rules. Contact PainChek for your organisation's complexity rules.
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This is the least secure authentication method as admin users will have access to user passwords and be able to reset passwords.