App Guide
Download a PDF copy of the App Guide
Overview
Cybersecurity
- Device Cybersecurity Overview
- Authentication Methods for PainChek®
- Role and Permission Management
- Access to Information
- Network Interfaces
- Updating PainChek® and Devices
PainChek® App Installation and Setup
Signing In to PainChek®
- Sign In Methods
- Signing in using Email
- Signing in using Company ID and Username
- Signing In using Single Sign-On (SSO)
- Quick Sign In
- Signing Out of PainChek®
General PainChek® App Operation
Managing Residents
- Viewing a Resident's Profile
- Displaying the Resident Actions Menu
- Finding a Resident
- Adding a Resident
- How to Flag a Resident as a "Training" Resident
- Editing a Resident
Assessments
- Conducting a PainChek® Assessment
- Clinical Guide for Identifying PainChek Assessment Facial Features
- Conducting a Manual Facial Analysis
- PainChek® Assessment - Additional Functionality and Tips
- Conduct a Numeric Rating Scale (NRS) Self-Reporting Assessment
- Pain Assessments Tab
Pain Relief and Therapies
Troubleshooting Guide
- Assessments in PainChek® Are Not in the Integrated System
- Data is Not Showing in the PainChek® Portal
- Error in Red at the Bottom of the PainChek® Dashboard
- I Cannot Remember my Password
- I Cannot Remember my Quick Sign In PIN
- What Should I Do if the PainChek® App Crashes or Freezes?