App Guide

Overview

• Download a Copy of the App User Guide
• Introduction
• About Pain and Dementia Topics
• Warnings and Cautions
• Legal and Regulatory Information
• Glossary

Cybersecurity

• Device Cybersecurity Overview
• Authentication Methods for PainChek®
• Role and Permission Management
• Access to Information
• Network Interfaces
• Updating PainChek® and Devices

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PainChek® App Installation and Setup

• Supported App Versions, Operating Systems and Devices
• PainChek® Account Settings
• Downloading the PainChek® App
• Setting Up the PainChek® App

Signing In to PainChek®

• Sign In Methods
• Signing in using Email
• Signing in using Company ID and Username
• Signing In using Single Sign-On (SSO)
• Quick Sign In
• Signing Out of PainChek®

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General PainChek® App Operation

• PainChek® App Dashboard
• Updating your PainChek® Profile
• About Pain and Dementia

Managing Residents

• Viewing a Resident's Profile
• Displaying the Resident Actions Menu
• Finding a Resident
• Adding a Resident
• How to Flag a Resident as a "Training" Resident
• Editing a Resident

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Assessments

• Conducting a PainChek® Assessment
• Follow-Up Assessments
• Routine Assessments
• PainChek® Assessment Domains and Descriptors
• PainChek® Assessment - Additional Functionality and Tips
• Pain Assessments Tab

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Troubleshooting Guide

• Data is Not Showing in the PainChek® Portal
• Error in Red at the Bottom of the PainChek® Dashboard
• I Cannot Remember my Password
• I Cannot Remember my Quick Sign In PIN
• What Should I Do if the PainChek® App Crashes or Freezes?
• I Can't Find a Resident in the Residents List