If there's a particular Resident you are looking for and they are not available in the Residents list, there may be a few causes for this.
1. Make sure you do not have any filters active on the Residents list:
You can see if a Filter has been added by looking at the filter button:
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If the button is white, no filters are currently active on that screen |
If the button is green, it means a filter is active |
2. Confirm that the Resident has been added in PainChek® for the facility.
3. Ensure the is Search bar does not have any data that could be filtering out the Resident you are looking for.