In order to use PainChek® with a Company ID and Username, a PainChek® Administrator will first need to create an account for you and to provide you with your username, company ID and password
1. Enter your username, followed by the at symbol "@", followed by your companyID in the username field. For example, if your username is "mary.smith" and your company ID is "your-org", you would enter "mary.smith@your-org".
2. Once you have entered your username, the NEXT button will be enabled and you can tap it to continue:
3. In the next screen enter your password in the password field and then tap SIGN IN:
Once you successfully sign in, the Dashboard will be displayed (See PainChek® Dashboard).
If you make a mistake and enter an incorrect username or password, you will be asked to re-enter this information. For security reasons, your PainChek® account will be locked after 3 successive incorrect entries of your username and password. If your account has been locked it will unlock itself after 20 minutes. If you need it unlocked earlier than this, please contact your PainChek® Administrator or the PainChek Support team.
You must be online (i.e. have internet connectivity) to sign in using a Company ID and Username.