In order to use PainChek® with an email sign in, a PainChek® Administrator will first need to create an Account for you. The account will initially be pending activation and you need to activate it by following the instructions sent to you in the PainChek® activation email. The activation email looks like this:
Click on the ACTIVATE YOUR ACCOUNT link in the email to be taken to the activation page where you can set up your password. Once you have completed that process, you can use your email and password to sign into the PainChek® App.
1. Enter your email address in the Username field. The NEXT button will then be enabled and you can tap it to continue:
2. In the next screen enter your password in the password field and tap SIGN IN:
Once you have successfully signed in, the Dashboard will be displayed (See PainChek® Dashboard).
If you make a mistake and enter an incorrect username or password, you will be asked to re-enter this information. For security reasons, your PainChek® account will be locked after 3 successive incorrect entries of your username and/or password. If your account has been locked it will unlock itself after 20 minutes. If you need it unlocked earlier than this, please contact your PainChek® Administrator or the PainChek Support team.
You must be online (i.e. have internet connectivity) to sign in using email.