The PainChek® App is designed to work effectively and safely on supported iOS and Android devices.
Devices running the PainChek® App should be used, charged, maintained and disposed of according to the standard instructions provided its manufacturer.
The PainChek® App is designed to run on Apple devices meeting these minimum requirements:
-
Apple A9 SoC (Apple A11 SoC recommended)
-
2GB RAM (3GB Recommended)
-
5GB of available storage (10GB recommended)
-
1.2MP selfie/front camera (5MP recommended)
-
5MP main/rear camera (8MP recommended)
-
Minimum screen resolution (width x height) of 750 x 1134 pixels (1080 x 1920 recommended)
-
Minimum diagonal screen size of 4.7 inches (5.4 inches recommended)
-
A supported version of iOS/iPadOS (see below)
The PainChek® App has been verified and supported on the following devices:
-
iPhone 8 and later (including Mini, Plus, Pro and Pro Max variants)
-
iPhone SE (2nd generation and later)
-
iPad (5th generation and later)
-
iPad mini (5th generation and later)
-
iPad Air (3rd generation and later)
-
iPad Pro (all models)
You can determine the type of your device by accessing General → About → Model Name from within the device's Settings app.
PainChek® should work on devices that are not listed above, provided that they meet the minimum requirements for Apple devices. Please contact the PainChek Support Team if you plan to run the PainChek® App on a device that is not listed above and we can validate the device to determine its suitability.
Apple devices must be running the latest publicly released version of iOS or iPadOS, or one of the two prior versions. At the time of writing, the current iOS/iPadOS version is 15, meaning the PainChek® App is currently supported on iOS versions 13, 14 and 15.
You can determine the iOS/iPadOS version of your device by accessing General → About → Software Version from within the Settings app.
The PainChek® App is designed to run on devices meeting these minimum requirements:
-
Quad-core 1.3GHz processor (1.5GHz recommended)
-
2GB RAM (3GB Recommended)
-
5GB of available storage (10GB recommended)
-
2MP selfie/front camera (5MP recommended)
-
8MP main/rear camera
-
Minimum screen resolution (width x height) of 768 x 1024 pixels (1080 x 1920 recommended)
-
Minimum diagonal screen size of 4.5 inches (5 inches recommended)
-
A supported version of Android (see below)
You can determine the model number of your Android device by accessing About phone (or About tablet) → Model number from within the Settings app. Note the exact commands may vary depending on the version of Android on your device. Consult the user manual supplied by the manufacturer for specific instructions.
You can use the devices model number and/or user manual to obtain the specifications for your device to see if they are compatible with the above specifications.
The PainChek® App has been verified on these Android devices:
|
Manufacturer |
Description |
Model Numbers |
|---|---|---|
|
Samsung |
S6/S6 Edge |
SM-G920I, SM-G920F |
|
Samsung |
S7/S7 Edge |
SM-G930F |
|
Samsung |
S8/S8+ devices |
SM-G950F, SM-G955F |
|
Samsung |
S9/S9+ devices |
SM-G960F, SM-G965F |
|
Samsung |
Galaxy Tab A 8" |
SM-T380, SM-T385, SM-T290 |
|
Samsung |
Galaxy Tab A7 Lite |
SM-T220 |
|
Samsung |
Samsung Galaxy Tab A 10" (2017 model) |
SM-T580 |
|
Samsung |
Galaxy S2 Tablet |
SM-T713 |
|
Ascom |
Myco 3 |
Ascom Myco 3 Cellular Wi-Fi |
|
Nokia |
Nokia 6.1 |
Nokia 6.1 |
Please contact the PainChek Support Team if you would like to run the PainChek® App on a device that is not listed above but matches the minimum requirements. We will validate the device to determine its suitability.
Android devices must be running the latest publicly released version of Android, or one of the three prior versions. At the time of writing, the current Android version was 12, meaning the PainChek® App is currently supported on versions 9, 10, 11 and 12.
You can determine the Android version of your device by accessing About phone (or About tablet) → Software Information → Android Version from within the Settings app. Note the exact commands may vary depending on the version of Android on your device. Consult the user manual supplied by the manufacturer for specific instructions.