App FAQ

Device Related

• Changing to Single Sign On (SSO)
• How do I Ensure the Data is Secure?
• How Long Does the App Take to Download
• How Much Data Does the PainChek App Use?
• I Can't Start an Assessment Because PainChek Can't Start my Camera.
• Which Camera Should I use?

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Conducting Assessments

• Does it Matter if the Resident Being Assessed is Smiling?
• How are the PainChek Pain Scores Translated Into Pain Severity Ratings?
• How Do I Determine if an Assessment is Being Performed "At Rest" or "Post Movement"?
• What Do the PainChek Descriptors Mean?
• When Should I Conduct a Manual Assessment?

General App

• Can the PainChek App be Modified?
• Does PainChek Take Any Photos or Videos of the Resident Being Assessed?
• How Do I Mark Residents as a Training Record
• Quick Sign In Whitepaper
• Signing in Options (SSO, Email, Tenant ID)
• What is "Quick Sign In"?

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