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  2. App FAQ

App FAQ

Device Related

  • Changing to Single Sign On (SSO)
  • How do I Ensure the Data is Secure?
  • How Long Does the App Take to Download
  • How Much Data Does the PainChek App Use?
  • I Can't Start an Assessment Because PainChek Can't Start my Camera.
  • Which Camera Should I use?
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Conducting Assessments

  • Does it Matter if the Resident Being Assessed is Smiling?
  • How are the PainChek Pain Scores Translated Into Pain Severity Ratings?
  • How Do I Determine if an Assessment is Being Performed "At Rest" or "Post Movement"?
  • What Do the PainChek Descriptors Mean?
  • When Should I Conduct a Manual Assessment?

General App

  • Can the PainChek App be Modified?
  • Does PainChek Take Any Photos or Videos of the Resident Being Assessed?
  • How Do I Mark Residents as a Training Record
  • Quick Sign In Whitepaper
  • Signing in Options (SSO, Email, Tenant ID)
  • What is "Quick Sign In"?
See all 7 articles
PainChek Support