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From the PainChek® Portal you can view the devices that have the PainChek® App installed on them. You can also block devices, which means that a user can no longer sign into the device and hence view the data on the device.
To view your active installations of the PainChek® App, you need to click on the Installations page, ACTIVE DEVICES tab in the PainChek® Portal. You can see a list of currently active installations.
If you are looking for a specific installation, you can filter by System (Android or iOS). You can also conduct a search by typing the Device ID or Device Name into the search field in the upper right-hand corner of the page.
In case you have lost your mobile device you can block active PainChek® installations in the PainChek® Portal.
Go to the Installations page, ACTIVE DEVICES tab. Click on the ACTIONS button and click on the BLOCK button for the device you would like to block.
You will be asked to confirm that you want to block the device.
Once you click on YES, BLOCK IT the device will be blocked and the PainChek® App installation can no longer be used on this device. The installation will now appear on your BLOCKED DEVICES tab.
Blocked installations are listed on the BLOCKED DEVICES tab. You can choose to unblock installations by clicking on the UNBLOCK option in the ACTIONS menu.
After clicking on UNBLOCK you will be asked to confirm that you want to unblock the device. Once you click on YES, UNBLOCK IT the device will be unblocked and will appear on your ACTIVE DEVICES tab.