The PainChek® Portal allows you to export user data to a CSV format, compatible with most spreadsheet software. This feature is useful for managing and analyzing user data efficiently.
Note
If the Export function is unavailable, please consult your PainChek License Administrator or reach out to your PainChek Account Manager. If you're unsure who your License Administrator or Account Manager is, contact PainChek Support for assistance.
To download User data, log in to the Portal and navigate to the Users section by clicking on the Users button located on the left-hand side:
Next, click on the Export button situated on the top right-hand side of the Users page:
A prompt will then appear, confirming your intent to download the export. This prompt will indicate the number of Users being downloaded and the status of any applied filters on that page:
Filters applied to the Users page will be considered during the export of Users.
For example, you can add a filter for License Admin users:
When the filter is set, the export prompt will display the selected filter:
You can export data from the 3 available tabs inside the Users section which are Active Users, Inactive Users and Pending Activation: